Privacy, Terms & Consent
Cool Now South Florida LLC DBA Sunny Coast AC. Last updated: October 29, 2026.
1. Who we are
Sunny Coast AC is the retail brand of Cool Now South Florida LLC (“we,” “us”). Website: sunnycoastac.com. FL License: CAC1825130.
2. What we collect
When you contact us or download a guide, we may collect:
- Name and contact info (email, phone)
- Message content you send us (texts, emails, form notes)
- Basic technical data (browser type, device, pages visited) via standard hosting logs
We use Google Analytics and the OpenAI Ads Pixel to understand website visits and whether an ad led to a callback request or online booking. These tools may use cookies and receive page and conversion-event data. We do not add form messages or raw contact details to these events. If advanced matching is enabled in Ads Manager, the Pixel may hash eligible contact details in the browser for ad measurement.
We do not sell your personal information.
3. Why we collect it
- Respond to service requests and schedule work
- Deliver guides by email and service-related messages you asked for
- Improve quality and scheduling (including recordings / AI-assisted handling; see below)
4. Call & text recording / AI-assisted systems
Florida is a two-party consent state. Calls and texts to Sunny Coast AC may be recorded and/or handled by automated or AI-assisted systems for quality and scheduling. By calling or texting us, you consent to this.
Our phone line should also announce recording where required (operations note).
5. SMS terms (TCPA)
Service messages only. If you check the optional texting box on our visit request forms, you agree to receive service-related texts from Sunny Coast AC — appointment scheduling, technician arrival updates, and quotes. Msg frequency varies. We do not send marketing or promotional texts.
Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
The free AC guide at sunnycoastac.com/guide/ is delivered by email only. Checking the texting box is not required to get service, and it is never pre-checked. If you give us your phone number when you request a visit, a member of our team may call you about that request. If you opt in to texts, we may text you about scheduling and the service you requested.
For help, call (786) 822-6861 or email admin@sunnycoastac.com. See our Privacy Policy & SMS Terms.
Carriers are not liable for any delayed or undelivered messages.
6. How we share information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use service providers (scheduling, messaging, hosting, automation tools) only as needed to run the business and deliver the service you asked for. We do not sell lists. We may disclose information if required by law.
7. Data retention & security
We keep contact and job records as long as needed for service, warranty, and legal obligations. We use reasonable safeguards; no method of transmission is 100% secure.
8. Your choices
- Opt out of service texts anytime (STOP)
- Email or text us to update or delete contact info where practical
- Do not submit info you do not want us to store
9a. Visit fees
There is no charge for us to come out and check your AC.
- You only pay for work you approve. Repair pricing is quoted flat, in writing, before any work begins.
- If you decide not to repair, you owe nothing for the visit.
- Replacement and new-system estimates carry no fee and no trip charge.
- If you need to cancel or reschedule, please tell us at least 24 hours ahead so we can offer the time to another customer.
9. Website terms
Site content is for general information about Sunny Coast AC services in South Florida. Service availability varies. Quotes are honored as written. Diagnostic fees are governed by §9a. We may update this site and these terms without notice. Brand art and the Sunny mascot are our intellectual property. Do not copy them.
10. Contact
Cool Now South Florida LLC DBA Sunny Coast AC
Phone / text: (786) 822-6861
Email: admin@sunnycoastac.com
Web: sunnycoastac.com